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AI server return ERROR: Vision Builder AI: (Hex 0xFFFA9663) Timeout error. The Vision Builder AI engine did not respond in time.

AI server return ERROR: Vision Builder AI: (Hex 0xFFFA9663) Timeout error. The Vision Builder AI engine did not respond in time.

‎11-25-2019 06:42 AM

Hello,

In the PC we have several Ethernet interfaces. On the moment runs of the Vision Builder AI (2013 SP1 Build 20140421110122) we have one active interface with IP 10.100.100.2 and the Vision Builder AI runs success. From LV2013 we have successful access to the server also.

However when in that moment we activate other IP interface 10.100.100.12 then the server begin not answer on the LV request (Get Inspection Info) and return error. If try to run AI again (while 2 interfaces are active) then the Vision Builder AI starts use 10.100.100.12 but continue to be not accessible from LV.

Please help me fix it.

 

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