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savepanelstate general protection fault

I'm once in a while receiving a "General Protection Fault" when using SavePanelState in CVI 2010 running Windows XP.

 

This a program that runs 24/7, and that function call is probably executed 20k times a day, and runs on number of benches with the same configuration and no problems.

 

It sounds similiar to the problem that was found a while back for 64 bit applications, the CVI Runtime engine is 10.0.1.419.

 

Any updates that would correct this available?  Any other ideas?

 

Terry

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Hi Terry,

 

There was a bug in 64-bit for SavePanelState, but it was related to the creation of the save file. It could only occur for 64-bit applications and SavePanelState would always fail. So I don't think that is related to your issue.

 

Am I correct that this issue only occurs on 1 system? How often does it occur?

 

Are you able to reproduce this with the debugger attached? Is there an address attached to the fault?

 

Could you generate a crash dump and send it to us?

 

How To Create and Submit a Crash Dump to NI

National Instruments
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My program has run error free since commenting out that line of code.

 

When it crashed the system reported a general protection fault at 0x686358c4.

 

I need the bench to run right now, so it will be a while before I can try to get a "Crash Dump", but thanks for the information.

 

Terry

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