03-16-2012 01:08 PM
Jeff anything else I can try?
Thanks Rodolfo
03-16-2012 01:28 PM
Hello Rodolfo,
Post your crash dump file and your map file.
Regards,
Jeff L.
03-16-2012 01:39 PM
You want me to upload the dump and map files? If so, since I never done that before, what are the instructions?
Thanks, Rodolfo
03-16-2012 01:46 PM
Hello Rodolfo,
When you click "Reply" you will see a Rich Text entry box for your text. Below this you will see an Attachments section allowing you to choose the file(s) to attach.
Regards,
Jeff L.
03-16-2012 03:12 PM
Jeff the files exceed the upload maximum allowed size. Is there another way to send you the files?
03-19-2012 10:18 AM
Hello Rodolfo,
Please upload your crash dump file to our FTP site. The instructions are posted in your message inbox.
Regards,
Jeff L.
03-19-2012 10:36 AM
Thanks Jeff
The file name is JEFF_CVI_BAE.zip