01-08-2019 09:45 AM - edited 01-08-2019 09:46 AM
Here's a couple places to look, I am still running Windows 7 on my development system, but I don't think this has changed much since then.
In the Device Manager check all your USB hubs for this setting
In the Power Management disable selective suspend
01-08-2019 10:22 AM
thanks a lot.
i did exactly what u said.
unfortunately the problem continues. any other ideas?
thanks a lot for your time.
01-08-2019 01:32 PM
Well sorry to say I am out of ideas, the code is straightforward so it has to be a hardware or computer issue.
One thing I can say is that I chased a similar problem with a Keysite 34970A (instrument randomly not responding over USB and this was with all Keysite Benchink software not LabVIEW) and ended up abandoning the USB and using its Ethernet connection.
It has been running flawlessly ever since in Benchilnk and LabVIEW.
01-09-2019 02:40 AM
thanks a lot!