5167,
Are you using VISA to do serial communication? GPIB? Interpreting the data that is returned depends on the kind of instrument. You may need to contact the instrument manufacturer or consult their documentation to learn what format the data is returned in.
In any case, this is a LabVIEW Real-Time forum, so I suggest that you post this in the VISA forum.
Regards,
Gerardo Garcia
National Instruments
Applications Engineering