old pc is dead, how to obtain labview license for new pc

[Atlantan]

Hi,

I have the student edition of Labview 2009.

My old Laptop crashed, I can't turn it on, so I can't deactivate Labview on my old laptop.
I installed Labview on my new laptop, but I can't activate it because it's already activated on the old laptop.
What should I do now?

Thanks and best regards.

Tuur De Boulle

[JÞB · Accepted solution]

This is one of those times you need the Service Resouce center.  And a great reason to keep your SSP current!  Tech assistance can walk you through transfering the license (and correct the database).

[Atlantan]

Hi Jeff,

Thank you for the fast answer!

I'll take a look at the Service Resource center.

Best regards,

Tuur