USB 6251 Active light flashes once on power up, then no activity

[Cort]

Hi,

My USB-6251's active light flashes once when turned on, followed by no further activity by either Active or Ready lights (both are off). The computer shows no recognition of the device. This is when plugged into a confirmed operating wall outlet and attached to a computer that previously recognized and used the device. I opened the device and can confirm that the replaceable fuse is not broken. Any ideas?

Cody

[AdnanZ]

If you have been able to talk to the device before, then I am assuming that something must have gone wrong with the device itself. Best is to call NI's customer services and get the device repaired.

[Cort]

Thanks Adnan. I figured that would be the case, but thought there may be something represented by the single flash I was unfamiliar with.

Cody