Trouble recognizing connected BK8500 on LabVIEW

[stdel]

Hello,

I currently have a BK8500 connected to my computer through a USB to TTL interface and I have downloaded the BK85XX drivers from LabVIEW. Sadly when I open SystemDesigner and attempt to view live hardware it does not show up. Also when I try to identify an instrument on my serial ports it says that an instrument is "not found". 

I am new to this software so I apologize if the question is confusing or the solution is obvious.

Thanks.

[psuedonym]

What is SystemDesigner ?

[stdel]

For LabVIEW NXG 4.0.0 it is a mode to view connected hardware in a block diagram format as far as I know. Seems a bit similar to Simulink.

[psuedonym]

The BK8500 won't show. What shows up is a COM port if your USB-TTL adapter is designed as one.

.

[stdel]

Thanks

I'm using the usb to TTL interface from BK Precision and its connected to COM3 of my computer. It is visible on my device manager but on LabVIEW I cannot even view that communication port, only COM1 is available to edit its baud rate and such.

[psuedonym]

Post screenshot of your Device Manager.

[stdel]

Device Manager with COM3 connectionLabVIEW only COM1 available

[stdel]

Also here is a screenshot of the driver I've installed 

[psuedonym]

The only thing I can think of is that another program is using COM3 .

[stdel]

Hmm. I gave up. Switching to a bk8601 which has an actual usb port and it all works fine.