Problem on Vision Assistant after the last update

[FM82]

Hello to everyone. 

After i had done the last update from the NI Update Service i have problem with the Vision Assistant and the Vision Utility, like Template Editor. I can no more open any types of image in this software; all i had obtain is this:

and this:

as you can see no image was open on the interface and even the horizontal and vertical scrollbar are disappeared. Did anyone knows how i can repair this utilities without reinstalling all the software?

[Bob_Schor]

What version of LabVIEW are you running?  What Update did you install?

Bob Schor

[FM82]

Labview 2014, I installed the "NI Vision Acquisition Software August 2016".

[Stfn.fois · Accepted solution]

Hi FM82,

Have you already tried to repair the softwares that give you this strange behaviour?

Usually, each time an update don't install correctly all the features, you can try to fix the issues reparing the products directly in:

Control panel -> Programs -> Uninstall or change a program -> Select Software National Instruments -> click on Uninstall/change.... the attached window will appears.

Select the correct product and click repair.... It should work!!!

Good luck!

Stefano Fois

Application Engineer - NI Italy

[FM82]

Good point Stfn.fois!!

Thank you, it works. The problem lies on the ImaqDX, don't know why, repair this and all it working now.