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Problem in acquiring data from Meriam MDT500

We developed an application for taking data from Meraim Device MDT500 through USB port in our Windows 7operating system based computer.  We are reading Differntial Pressure Temperature and Mass flow rate from this device. We are getting all the data in our development system and in two more systems in our works. When we installed the executable file in the customer's system (With Windows 8), we get Differential Pressure, Internal temperature but we did not get Mass Flow rate. The Mass flow VI is using .NET object . The screen shot is attached herewith.

We have installed .NET4.5 in the Machine. Do we need some other version of .NET ? Please help.

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You are way ahead of us. We cannot even get the Virtrual Instrument ...exe file to open, instead we get an error saying we don't have a LV runtime engine 2011 or compatible installed. Tried installing MANY runtimes...

No help yet from Meriam.

They did not ship the installation CD, so we have been downloading and installing all the pieces from their website.

May have to return this item to manufacturer.


@mapelec wrote:

We developed an application for taking data from Meraim Device MDT500 through USB port in our Windows 7operating system based computer.  We are reading Differntial Pressure Temperature and Mass flow rate from this device. We are getting all the data in our development system and in two more systems in our works. When we installed the executable file in the customer's system (With Windows 8), we get Differential Pressure, Internal temperature but we did not get Mass Flow rate. The Mass flow VI is using .NET object . The screen shot is attached herewith.

We have installed .NET4.5 in the Machine. Do we need some other version of .NET ? Please help.


 

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