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Change your computer's network adapter settings so that you are on the same subnet as the sbRIO.
Obviously you are successfully connected, else you would not be able to get to the menu to select to format the device. I assume all other configurations work fine, just not the formatting. Is this correct?
Does your computer have multiple network cards?
Is the dialog just a warning to remind you that you might need to reconfigure the network settings or does it actually prevent you from formatting? (For example if you want to format but don't care about retaining network settings, it should still let you do that, right?) How hard can it be to write down the network configuration, format, and reconfigure?
Can you show us an image of the error/warning dialog and the response options?
(Just some ideas. I have no experience with your hardware).
> Does your computer have multiple network cards?
Nope
> Is the dialog just a warning to remind you that you might need to reconfigure the network settings or does it actually prevent you from formatting?
Prevents me from formatting.
> How hard can it be to write down the network configuration, format, and reconfigure?
I know the configuration, that is not the problem. This is just an irritant as it requires:
1. Format
2. Figure out what the new IP on the formatted device is supposed to be by digging out the manual and hunting around for it. Unfortunately, the documentation is garbage-y and I always have to look it up when something like this happens (which is rarely, but enough for this to be annoying). The new address isn't even something like 192. (which at this point seems fairly standard for LANs) but something like 169. And to top it off, the thing comes up with DHCP active.
3. Grab a laptop and reconfigure the network settings to the new subnet configuration.
4. Walk into location where device resides, connect directly to the device (since now it is not on the LAN subnet).
5. Reset network settings on device.
6. Reset network settings on laptop.
7. Verify is visible on LAN now.
8. Reconnect and install software.
So, while not difficult, it is just plain obnoxious. This used to work just fine, but this seems to be an issue that is occurring in MAX 18.0.
Here is what this looks like:
> Does your computer have multiple network cards?
Nope
> Is the dialog just a warning to remind you that you might need to reconfigure the network settings or does it actually prevent you from formatting?
Prevents me from formatting.
> How hard can it be to write down the network configuration, format, and reconfigure?
I know the configuration, that is not the problem. This is just an irritant as it requires:
1. Format
2. Figure out what the new IP on the formatted device is supposed to be by digging out the manual and hunting around for it. Unfortunately, the documentation is garbage-y and I always have to look it up when something like this happens (which is rarely, but enough for this to be annoying). The new address isn't even something like 192. (which at this point seems fairly standard for LANs) but something like 169. And to top it off, the thing comes up with DHCP active.
3. Grab a laptop and reconfigure the network settings to the new subnet configuration.
4. Walk into location where device resides, connect directly to the device (since now it is not on the LAN subnet).
5. Reset network settings on device.
6. Reset network settings on laptop.
7. Verify is visible on LAN now.
8. Reconnect and install software.
So, while not difficult, it is just plain obnoxious. This used to work just fine, but this seems to be an issue that is occurring in MAX 18.0.
Here is what this looks like:
