NI Security Tool Q2 2013 error

[Ivoef]

Hello,

I am getting "Error -400: Application error occurred. Unable to proceed with the analysis." after running NI Security Verification or Update tool Q2 2013.

LabView 8.5

Thanks for answer

Ivo

[Jeff-P]

Hi lvo,

We are aware of a situation where the tool will throw Error -400 in certain circumstances. The tool is being updated to recover in that situation. I will post back to this thread to let you know when the updated tool is available.

Regards,

Jeff Peacock 

Product Support Engineer | LabVIEW R&D | National Instruments

[Ivoef]

Hi Jeff,

thank you for your answer. I have some more details that could be useful for you.

System Windows XP, latest service pack and patches.

For the first time I was able to install the Security Tool without any troubles (LV 8.5 + LV2010 installed). After installing the patch I have discovered that one of my projects in LV 8.5 got damaged and I am not able to work on it. I think the problem is not related to the previous patch installation. I wasn't able to recover from the problem in other way than with complete LabView reinstalling. Now I have only LV 8.5 on my computer, my project is OK and I can work on it, but the problem with the security patch arised.

Best regards

Ivo

[Jeff-P]

Hi lvo,

The NI Security Tool Q2 2013 download has been updated. It should now recover from the -400 error and you should be able to successfully install the patch. Please let me know if you still have any problems. 

Regards,

Jeff Peacock 

Product Support Engineer | LabVIEW R&D | National Instruments 

[Ivoef]

Hi Jeff,

I have just applied the new patch and everything went smoothly without any problem.

Thanks for your support.

Ivo

[Jeff-P]

Hi Ivo,

Thanks for the update, I am happy to hear you were able to get it installed without issue. Please let me know if you have any further issues with the security patch.

Regards,

Jeff Peacock 

Product Support Engineer | LabVIEW R&D | National Instruments