NI MAX not seeing Agilent 34970

[RansomDE]

Essence of the problem is that I'm having difficulties getting NI MAX to see an Agilent 34970.

I'm setting up a new computer to run a LabView runtime application. Thus far, I have done the following:

Install LabView runtime 15.0

NI-VISA runtime 15.0.0

NI-DAQmx runtime 15.0.1

NI-DAQmx 15.0.1

Keysight Connection Expert

I tried to download the agilent 34970 driver located here: http://sine.ni.com/apps/utf8/niid_web_display.download_page?p_id_guid=014F4CD7EF78136AE0440003BA7CCD..., but the directory doesn't exist that I'm supposed to copy the files to.

In device manager the Agilent shows up as a CP2102 USB to UART Bridge Controller.

[Gregory · Accepted solution]

Are you using a USB to serial adapter to connect to the serial port on your device? If so, have you installed drivers for the USB to serial adapter?

[RansomDE]

Yep that's all it was. Thank you!