My LabVIEW 15.0.1f10 broke - where to report

[EngrStudent]

My "My LabVIEW 15.0.1f10 " has stopped working.  The fault module name is kernelbase.dll, which I don't like.

Instead of sending the crash report to Microsoft (megasloth), how do I send it to NI?

Thanks.

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Problem Signature

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    LabVIEW.exe
  Application Version:    15.0.1.4023
  Application Timestamp:    59fa27b7
  Fault Module Name:    KERNELBASE.dll
  Fault Module Version:    6.1.7601.24024
  Fault Module Timestamp:    5a58e25a
  Exception Code:    c06d007e
  Exception Offset:    0000c54f
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
  Additional Information 1:    0a9e
  Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:    0a9e
  Additional Information 4:    0a9e372d3b4ad19135b953a78882e789

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[Bob_Schor]

If you have an NI Logon, go to Support.ni.com and log a Bug Report.

Bob Schor

[Hooovahh]

NI will likely just ask you to do a repair install of LabVIEW and see if that fixes it.

[altenbach]

kernelbase.dll is not a NI file, but is part of windows. It is likely that something else is wrong and it might not be a LabVIEW problem. Search for "kernelbase.dll" on google. Is your windows (+drivers) updated? What is your antivirus? Anything wrong with your user profile?

Did LabVIEW generate a crash report, and if so, did you submit it?