There are a number of troubleshooting options to examine which should resolve your issue
- Refresh the list of devices in MAX (press F5)
- Plug the device into a different slot
- Ensure that the device is detected on another system to eliminate the possibility of hardware failure
- Close and re-open MAX
- Close MAX, delete the ini file located in the MAX directory (C:\Program Files\National Instruments\MAX\NIMAX.ini)
- Repair install MAX from Add / Remove Programs dialog
- Delete or rename the data folder in your MAX directory (C:\Program Files\National Instruments\MAX\Data)
- Uninstall / Re-install MAX and DAQmx 8.x
Contact National Instruments (ni.com/support) if you continue to experience difficulties
Elijah Kerry
NI Director, Software Community