I have a user with Labview v7.1 Pro that was working and checking out a license from the VLM v2.0 server but for some reason now, he can not check out a license and he gets an error. He indicates nothing has changed on his side. Yet, when he attempts to run Labview, I do not see any activity within the lmgrd.log file. I would think it would appear in here.
Can someone please contact me to discuss this problem? If activity logs or other information is needed, I can provide it at that time.
The user is connecting to the license server properly and this (below) is logged in the lmgrd.log file on the license server. I tried adding the user to the VLM but this did not help. I confirmed the case on both the user and computer name but still no luck. The user indicates the message on his client when he tries to run it is (something like), "No licenses left and/or feature expired" Any ideas? Should he reinstall this version? I can forward the activity log (encrypted) and/or the lmgrd.log file if you like. Thanks,
12:59:36 (nilm) DENIED: "LabVIEW_FDS_PKG" greendg1@VIA-Chassis2 (User/host not on INCLUDE list for feature. (-39,349:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_LabVIEW" greendg1@VIA-Chassis2 (User/host not on INCLUDE list for feature. (-39,349:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_PDS_PKG" greendg1@VIA-Chassis2 (All licenses are reserved for others. (-101,396:10054 ""))
12:59:36 (nilm) DENIED: "LabVIEW_LabVIEW" greendg1@VIA-Chassis2 (All licenses are reserved for others. (-101,396:10054 ""))
12:59:36 (nilm) UNSUPPORTED: "LabVIEW_LabVIEW_Debug" (PORT_AT_HOST_PLUS ) greendg1@VIA-Chassis2 (License server system does not support this feature. (-18,327:10054 ""))
I have another customer with this same issue and I am looking into it for you. I will post as soon as I find the answer.
Thos are actually FLEXlm error messages. Here is a good document about using FLEXlm with VLM. Basically you need to edit the .opt file to allow access to that specific user. The nilm.opt file is found in this directory: C:\Program Files\National Instruments\Volume License Manager. I hope this is helpful. Here is a link to all the FLEXlm error codes.
Message Edited by Sam R on 01-10-2006 04:50 PM
Sorry that last post is a little wrong. If you are using FLEXlm then you edit the .opt FLEXlm file. If you are using VLM then you can reject or allow permissions to the computer and it will automatically update the nilm.opt file. So the computer that is putting these errors in the log file does not have permissions for the application it is trying to run. It may have permissions for other apps but not this one.
I am using the VLM for permissions. You confirmed my thoughts about rejecting/allowing, will automatically update the nilm.opt file. I still don't know why this particular user/computer cannot run Labview/Developer suite. I assume the license is backwards compatiable, correct? He is running the previous version of Developer Suite Pro. For the time being, here is what I suggested to him (let me know what you think):
- Uninstall whatever (and all) versions of LabView / Developer suite you have on this system VIA-Chassis2
- Delete the folder and all files under: C:\Program Files\National Instruments
- Install the version of LabView. I currently have this computer licensed for: Developer Suite.
- Reboot afterwards if prompted.
- Run it and let me know what happens. I can then check the logs and if there is a problem, forward that to NI.
Let me know what you think and if there is anything else I can do. I'll let you know how this goes. Hopefully his install was simply confused or corrupted and was not successfully communicating with the license server/VLM.