Labview NXG 4.0 stuck in splash

[Alejen]

Hi,

I just installed Labview NXG 4.0 and it doesn't seem to start. It gets stuck in "Loaded PresentationFramework-SystemXmILinq" as shown below.

I am using Windows 10 and I have installed also Labview 2019 SP1.

I tried to look for error logs in the NXG folder of the User/ AppData folder but couldn't find anything. I also tried to "Repair" the installation with the package manager with no luck.

How can I figure out what is happening?

UPDATE: When is stuck, I go to the Labview icon in the task bar, and do right click and close. Then, the icon dissapears but NXG starts loading and it acutally starts. I have to do this everytime I start it.

Thank you.

[wiebe@CARYA · Accepted solution]

Do\did you get an activation window?

It's been a while, but I had a hanging splash screen. Every start I'd get the activation window, than a hanging splash screen. IIRC, I activated in the license manager, and that fixed it.

Long shot...

[Alejen]

A long shot but a good one :).

Thank you.

It should be noted that this is a bug they should fix 🙂

[wiebe@CARYA]

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@Alejen wrote:

It should be noted that this is a bug they should fix 🙂

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Agreed.