LabView: I am unable to extend evaluation period

[dklinkman]

This is LabView 2014 Version 14.0.1f3 (32 Bit).  [Edit] And running on Windows 7 Pro 64 bit SP 1 on Intel Core I7 and 16GB Ram

I downloaded via LabView Maker Hub and installed no problem.  There is a default 7 day evaluation period and an offer to extend the evaluation period to 45 days when LabView initially starts up.

I answer Yes to the prompt which launches a NI Evaluation Wizard.  I'm asked to log in with NI user account and password which I do.  The next panel asks me to enter personal and company information, name and address basically, and I do that also filling in all the required fields.

But when I hit Next from this panel it displays "Attention: Errors were found while processing your form. Please make the changes below"

But there are no errors indicated on the form.  Nothing red or highlighted or flagged in any way.  All the information is valid and all required fields completed.  The only empty field is the second address line which is optional.  I get the same result even when I fill in that field.  I searched the forum for this error message but no luck.

I think I am stuck.  If I cancel the wizard LabView does start up just fine.  I hope someone can help me get past this hiccup before my 7 days are up.

Many thanks!

[Gregory]

A quick call to NI should get you sorted out,

http://us.ni.com/contacts

[thuyanhl · Accepted solution]

Hello,

Here is a document that might be helpful for you. It explains how to extend the evaluation period of a product.

http://zone.ni.com/reference/en-XX/help/371136H-01/nilm/html/eval/

I hope this helps!

Best Regards,

[dklinkman]

Thanks. The link was helpful and led me to a web page for extending the license which worked

[Argi]

That new page is the one that asks you for your "Computer ID" ?

Having the same problem here..