LabVIEW subscription model for 2022

[AhmedEisawy]

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@VLg wrote:

Hi Ahmed,

Do you have any estimate on the timeframe for the announcement on the finalized corrected pricing?

Best regards,

Victor

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Hello Victor, tentatively by the end of this year.

[EWiebe]

Dear Mr. Ahmed Eisawy,

Thank you very much for the good quote for the LabView SSP reneval for one year!

Thank you for your commitment!

Best wishes!

BR Eugen Wiebe

[aputman]

I've now submitted an RFQ twice.  I received an inquiry email for the first RFQ, but all further emails sent to this contact went unanswered.  This was back in mid-June.  Since I received no follow-up after multiple attempts, I decided to submit another RFQ on the NI website.  This request was handed off to a distributor, who wrote back in an email stating that renewals must go through NI.  Now, I'm just getting the run-around from NI. 

[Ettepet]

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@AhmedEisawy wrote:

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I understand your point and agree that it seems like a 100% increase compared to 2021 prices, which was not in the best interest of our customers. I'll run this promotion for as long as it's needed, until we course correct our prices and packages. We have made mistakes in the last couple of years and we're in a course-correction year. Our goal is to regain your trust through actions, not just words.

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So we are now in a period to re-capture "old customers" by ommitting late fees.  When that is over prices will be lowered to keep the other group of "current customers" happy.  What about current customers who's SSP's are running out before prices are lowered?

Our 3-year "perpetual" SSP's just ran out.  The only offer we got was for the full "25% of current new price" for 1 year, or 3 times that for 3 years.

We already had been taking steps to move away from Labview, way before you publicly announced this SSP type/pricing course reversal.  Also, we have all versions of Labview (including 2024Q3) running on VM's.

I pointed this out, and even suggested a 3-year renewal (like we had), which would ensure a longer two-way commitment, allowing for (extra) discounts.  [both I could use to persuade my department to stick with Labview]  All of this was ignored.

Where does this change our current decision to move away from using Labview?

[123_Its_Me]

Hi Ahmed,

I hope all is well, I appreciatie that you try to repair mistakes previous made. I also understand turning to a other direction can be chaotic. 

Trying to sell the idea of a subscription license to my managers is impossible. Rise of prices at the same time did not make things better, "what if they rise prices again and we did invest another year in writing code in Labview?", "I need to write reports for 2 months make a wiring diagram, then I don't need a Labview License". I can write a lot of reasons the subscription was a bad idea, this forum one of the longest I have seen so far so I will not add more reasons.  A lot of my colleagues are turning towards  C# or Matlab solutions. This means they are also turning away from NI hardware. This also means the time I did invest in education, like evenings learning Labview writing code is in the danger zone. I am not talking about a few evenings here...

So I thought well lets give it a try see what happens. I did ask for a quote a few weeks ago at this site:

Perpetual Development Software Licenses for LabVIEW - NI

I did not receive any reply. I did give it another try today. On the site I get a message telling me:

"Your information was successfully received"

I do not get an automatic generated mail as conformation. Nothing there. I also got into contact with the company representing NI and Labview in the country I live. Although they should be informed about the situation the sales person told me to pay 4 x the subscription license cost, the first year support would be included the next year I needed to pay extra for support. Those prices are not restoring confidence.  I don't know if there is a conflict in intrest here, you can get that when you outsource the sales. Anyway I did not get any discount offer. 

Can you please make me an quote?

A friendly advise I did already mention about outsourcing and conflict of intrest, If I am willig to pay 10k for a measurement system, I need proper technical support when deciding what to buy and how to integrate the system before I buy. Some sales guys simply have not got the technical background to sell these products, NI will never get proper feedback why sales drop and NI will lose market share. Not because the products are bad, they are really high class but because of information loss in the sales proces I rather would have direct contact with NI if needed. Or at least give me a way of sending feedback about the sales company to NI.

I hope you give an answer soon. If you need some feedback I am willing to use some time in the evening to reply (my employer is not that happy if I reply during the day about this matter), however please try to find a way to restore the trust so the people working with and invest time in NI products

find their time well spend.

[apg_air]

I managed to talk the company I work for into buying me a Pro version of LabVIEW 2021 a while back, and was wondering what would be the cheapest option for upgrading to the latest version.

I just received a quotation from a company called Yottavolt for an SSP renewal. The SSP is only £100 cheaper than a years subscription of LabVIEW Pro, but I would much rather buy the SSP which will give me this years and hopefully next years versions to keep.

It is still very expensive however, not sure how much luck I will have getting the purchase approved. I am the only LabVIEW Engineer in the company, everyone else uses C and Python.

[AhmedEisawy]

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@apg_air wrote:

I managed to talk the company I work for into buying me a Pro version of LabVIEW 2021 a while back, and was wondering what would be the cheapest option for upgrading to the latest version.

I just received a quotation from a company called Yottavolt for an SSP renewal. The SSP is only £100 cheaper than a years subscription of LabVIEW Pro, but I would much rather buy the SSP which will give me this years and hopefully next years versions to keep.

It is still very expensive however, not sure how much luck I will have getting the purchase approved. I am the only LabVIEW Engineer in the company, everyone else uses C and Python.

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Please ask Yotta Volt (NI distributor) to update their quote for you to renew your SSP, benefiting from the current promotion which waives all late fees on SSP renewal, which will drop the price considerably for you. This promotion is active till end of December.

[LVNinja]

I'm still waiting for my quote...

[apg_air]

Thanks, I will ask about the price, although I have a feeling they have put a discount in already. The SSP does seem much better value than the subscription even if it was the same price.

I will ask my workplace about buying the SSP, although at the moment I am perfectly happy with my copy of LabVIEW Pro 2022, no problems at all, it does everything I need it to. Some of the additions in 2024 look nice, but I might wait until 2025 is released.