LabVIEW subscription model for 2022

[AhmedEisawy]

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@hollowhorse wrote:

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@AhmedEisawy wrote:

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@antonioatn wrote:

Another one leaving Labview for C#/.NET.

It was a good ride but I cannot risk losing all my code if I have to stop paying for the subscription. 

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If the subscription model doesn't suit you, you can request a quote for a perpetual LabVIEW license on ni.com.

Given the currently high price of perpetual licenses, our sales development engineers will discount it for you, until we refine our pricing and packaging.

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I've requested a quote to renew my 3 x LabVIEW seats (as perpetual licenses) twice now in the UK and received no response.
 

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My apologies for that. I'll follow-up to make sure you get the quote properly.

[AhmedEisawy]

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@AeroSoul wrote:

Probably because if you lower the price by 10% it's across the board.

If you give some people 10%, some 5% and some are ok with paying the not discounted price, you get more money.

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That's definitely not a behavior that NI will do or tolerate. As explained in my previous post, we're making adjustments and we're using the discount requests to learn more about price points vs needs.

[AhmedEisawy]

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@Hooovahh wrote:

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@AeroSoul wrote:

Probably because if you lower the price by 10% it's across the board.

If you give some people 10%, some 5% and some are ok with paying the not discounted price, you get more money.

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I know everyone is a case by case basis. But we have been presented with SIGNIFICANTLY more discount. I'm unsure what NI's motivation was but we are grateful, and likely will get some new perpetual licenses, then reevaluate it next year.

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Thank you for sharing. Our intent is to meet our loyal customers needs. The reintroduction of perpetual pricing with discounting was meant to be a stopgap while we learn more about price points and needs to adjust once and for all.

[AhmedEisawy]

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@LVNinja wrote:

Is my understanding that you haven't defined the price yet ? 

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It's a work in progress, as explained in my previous posts.

[AhmedEisawy]

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@_Bryan wrote:

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@billko wrote:

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@AhmedEisawy wrote:

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@antonioatn wrote:

Another one leaving Labview for C#/.NET.

It was a good ride but I cannot risk losing all my code if I have to stop paying for the subscription. 

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If the subscription model doesn't suit you, you can request a quote for a perpetual LabVIEW license on ni.com.

Given the currently high price of perpetual licenses, our sales development engineers will discount it for you, until we refine our pricing and packaging.

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That sounds so shady.  Why not just lower the price?

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Exactly.  Who expects to have to haggle with NI for the best price on a perpetual license?

My fist quote did not have a discount, so now I will have to go back and try to see if they offer a different price.  I am not expecting much since we do not have many perpetual licenses. 

It feels like I am trying to buy a car and have to haggle for the best price and hope for the best.

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That's not the intention. We don't want customers to haggle. My instructions to our sales development engineers is to reach out to customers who request a quote from ni.com instead of just emailing a quote so that you get a chance to discuss the price point suitable to your needs. If you can reach out directly (message me) with your details, I can follow up to correct that action.

[_Bryan]

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@AhmedEisawy wrote:

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@_Bryan wrote:

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@billko wrote:

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@AhmedEisawy wrote:

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@antonioatn wrote:

Another one leaving Labview for C#/.NET.

It was a good ride but I cannot risk losing all my code if I have to stop paying for the subscription. 

---

If the subscription model doesn't suit you, you can request a quote for a perpetual LabVIEW license on ni.com.

Given the currently high price of perpetual licenses, our sales development engineers will discount it for you, until we refine our pricing and packaging.

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That sounds so shady.  Why not just lower the price?

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Exactly.  Who expects to have to haggle with NI for the best price on a perpetual license?

My fist quote did not have a discount, so now I will have to go back and try to see if they offer a different price.  I am not expecting much since we do not have many perpetual licenses. 

It feels like I am trying to buy a car and have to haggle for the best price and hope for the best.

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That's not the intention. We don't want customers to haggle. My instructions to our sales development engineers is to reach out to customers who request a quote from ni.com instead of just emailing a quote so that you get a chance to discuss the price point suitable to your needs. If you can reach out directly (message me) with your details, I can follow up to correct that action.

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That might not be your intention, but that is what is happening.

I reached out to you before and you made it clear you just wanted information and were not going to provide a new quote with any discounts.  So yesterday I replied to the email for my original quote that did not have a discount and asked about a discount.  They replied they could do that and if I wanted a new quote.  I said yes I do that would be great.  I received a reply with what the discount would be and asked again if I wanted it in a new quote.  I said yes I would like a quote, but is there any way to increase the discount because I was not sure if that amount would make any difference when the boss sees it.  This morning I received an email saying they would check with their team and see if I could get a higher discount.

So instead of getting the best price in the first quote, I have had to reach out multiple times to get different discounts offered.  Sorry, but in my case it sounds like haggling until NI figures out what price they want to settle on. 

[Newton_TP]

"That might not be your intention, but that is what is happening.

I reached out to you before and you made it clear you just wanted information and were not going to provide a new quote with any discounts.  So yesterday I replied to the email for my original quote that did not have a discount and asked about a discount.  They replied they could do that and if I wanted a new quote.  I said yes I do that would be great.  I received a reply with what the discount would be and asked again if I wanted it in a new quote.  I said yes I would like a quote, but is there any way to increase the discount because I was not sure if that amount would make any difference when the boss sees it.  This morning I received an email saying they would check with their team and see if I could get a higher discount.

So instead of getting the best price in the first quote, I have had to reach out multiple times to get different discounts offered.  Sorry, but in my case it sounds like haggling until NI figures out what price they want to settle on. "

Same process as buying a motor vehicle... "Let me go back to my manager and see what I can do"
It's haggling.

[Newton_TP]

"That might not be your intention, but that is what is happening.

I reached out to you before and you made it clear you just wanted information and were not going to provide a new quote with any discounts.  So yesterday I replied to the email for my original quote that did not have a discount and asked about a discount.  They replied they could do that and if I wanted a new quote.  I said yes I do that would be great.  I received a reply with what the discount would be and asked again if I wanted it in a new quote.  I said yes I would like a quote, but is there any way to increase the discount because I was not sure if that amount would make any difference when the boss sees it.  This morning I received an email saying they would check with their team and see if I could get a higher discount.

So instead of getting the best price in the first quote, I have had to reach out multiple times to get different discounts offered.  Sorry, but in my case it sounds like haggling until NI figures out what price they want to settle on. "

Same process as buying a motor vehicle... "Let me go back to my manager and see what I can do"
It's haggling.

[labview-crash]

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@AhmedEisawy wrote:

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That's not the intention. We don't want customers to haggle. My instructions to our sales development engineers is to reach out to customers who request a quote from ni.com instead of just emailing a quote so that you get a chance to discuss the price point suitable to your needs. If you can reach out directly (message me) with your details, I can follow up to correct that action.

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If you really mean that then why keeping things private?

Go ahead and publish the discounts % that each type of company can expect and explain what your metrics are.

You've already said multiple times that you are in the process of defining this but you've already been giving away large discounts to some companies, what downside would you have in being fully open about that?

[Newton_TP]

Ugh. Just set the bloody price at what it used to be before this nonsense and start taking in money that everyone would be glad to pay.

[rolfk]

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@Newton_TP wrote:

Ugh. Just set the bloody price at what it used to be before this nonsense and start taking in money that everyone would be glad to pay.

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That would mean it is almost at the same price as a one year subscription is now. So the subscription price would need to be lowered, as a one year subscription is obviously less of a value as a single perpetual license. And that’s then difficult to sell to the people who have paid multiple years of subscription now.

Even if you adjust the price in 2021 for inflation it still wouldn’t be a significant enough difference to the current subscription price to warrant anyone being prompted to buy a subscription anymore. That’s most likely the main reason why NI only sort of reintroduced the perpetual license. They really have no good idea about how to resolve that pricing dilemma. But at the same time wanted to be able to announce that perpetual licenses are back.