I have created an installer, which is working on my PC. I have used Labview 2022 Q3 (32-bit) on a Windows 10 pc. When I try to install the application on a NUC (windows 11), the installer does not work. The error is: .\source\MetaInstaller\ConfigInfo.cpp(2506): InstallerError 10007 Fatal Error. Unable to load a resource DLL. Unable to load the custom resource file "File path" because Windows error 126: The specified module could not be found. while attempting to load the resource DLL "same file path" When I searched for the file, I found the file at this location. I tried to install the software with an error log according to Creating an Error Log File for a Software Installation - NI But this does not generate a error log.

Julian, I am assuming that you have installed software that depends on 2022 Q3 (23.5) released products which likely included a hidden package called "NI ADE Deployment Support" (package: ni-mdfsupport version 23.5). This package is something that LabVIEW relies on to create non-NIPM based installers. There is a component in that package that has a dependency on the VC 2015 Runtime and it incorrectly changed its linking to the VC runtime from static to dynamic. Since Windows 11 does not include that runtime with its base OS, an installer built by LabVIEW would not find the VC runtime it requires to run. To workaround this issue right now, you should be able to manually install on the Windows 11 system the Visual C++ Redistributable for Visual Studio 2015 (32-bit: vc_redist.x86.exe). Please let me know whether that mitigates the issue for you. Once NI releases any of our 2023 Q4 (23.8) software, installing almost any of those will update that 23.5 package.

LabVIEW

Installer does not work on different PC

Solved!

wiebe@CARYA wrote:

@Scott_Richardson wrote:
To workaround this issue right now, you should be able to manually install on the Windows 11 system the Visual C++ Redistributable for Visual Studio 2015 (32-bit: vc_redist.x86.exe). Please let me know whether that mitigates the issue for you.

Would this also fix the LV18 installer after installing LV23?

I've been (successfully) building LV18 installers for years, and they stopped working after installing LV23.

Also, for 64 bit LV, should we include vc_redist.x86.exe or vc_redist.x64.exe.

Guess this is the new link:

Redistributable for Visual Studio 2015 from Official MS Download Center