I cannot build an installer for my program

[avilax]

i cannot build an installer for my program i got this problem:

Click the link below to visit the Application Builder support page. Use the following information as a reference:

CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_AddProductsToDistribution.vi >> NI_MDF.lvlib:MDFDistBuildList_AddProduct.vi
{7DCCFC14-D07D-495C-96A6-3B7BC8A6748C}

The following errors and warnings were recorded during the build:

Error:
Internal installer builder component error.
Details:
An internal installer builder component error occurred. Go to ni.com/info and enter the Info Code InstallerBuilderSupport to obtain more information about errors generated when building an installer.
Code:
-40

And i don't know, what i need to do please help me  

[avilax]

Al momento de intentar generar un instalador para un Vi me aparece este error 

Click the link below to visit the Application Builder support page. Use the following information as a reference:

CDK_Build_Invoke.vi.ProxyCaller >> CDK_Build_Invoke.vi >> CDK_Engine_Main.vi >> IB_MSI.lvclass:Build.vi >> IB_MSI.lvclass:Engine_AddProductsToDistribution.vi >> NI_MDF.lvlib:MDFDistBuildList_AddProduct.vi
{7DCCFC14-D07D-495C-96A6-3B7BC8A6748C}

The following errors and warnings were recorded during the build:

Error:
Internal installer builder component error.
Details:
An internal installer builder component error occurred. Go to ni.com/info and enter the Info Code InstallerBuilderSupport to obtain more information about errors generated when building an installer.
Code:
-40

Ayuda realmente no se que debo hacer, pienso que es problema del SP1 pero realmente no se. Gracias

[perhult]

Is this related to a specific project? What happens if you create a dummy project with the simplest possible vi and try to build a installer?

[altenbach]

---

@avilax wrote:

And i don't know, what i need to do please help me   

---

I would start by providing more information:

• Exact LabVIEW version (also bitness)
• What is the OS version (windows, mac, linux, 32 or 64bit)
• Do you have admin privileges?
• Are your file hierarchies very long?
• Are you running any kind of unusual security or antivirus software?
• what does the application do?
• What things are you trying to include with the installer?
• Do you have sufficient free disk space?
• ...

[DiegoH214]

Hello Avilax.

Apparently, your build specification got corrupted. To fix this please try the process stated on this document.

http://digital.ni.com/public.nsf/allkb/314E972C1717AE3E862574C20002B36A?OpenDocument

If that fails, try a mass compile. And then the previous step.

Diego H

National Instruments.