How to release license seat after LabVIEW crashes?

[OneOfTheDans]

I use my User-Based license on 2 machines. Yesterday, I had to End Task LabVIEW on one of those. Now the license is stuck with Network Checkout for that computer, even when LabVIEW isn't running.

Opening & closing LabVIEW on the offending machine didn't release the license.

Removing & adding the license server on the offending machine didn't release the license.

Restarting the offending machine didn't release the license.

How do I fix this?

[natasftw]

When you open LV, are there 1 or 2 seats checked out?

Did you change any settings in license manager?

[JÞB]

Your VLA admin will be able to help.  The problem is on the server side.

[OneOfTheDans · Accepted solution]

Thanks for the replies. Our admin needed to restart the license server service to release the seat.

[billko]

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@OneOfTheDans wrote:

Thanks for the replies. Our admin needed to restart the license server service to release the seat.

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Don't forget to mark Jeff's post as the solution so other people can know the problem was resolved and benefit from your knowledge.  🙂

[JÞB]

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@billko wrote:

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@OneOfTheDans wrote:

Thanks for the replies. Our admin needed to restart the license server service to release the seat.

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Don't forget to mark Jeff's post as the solution so other people can know the problem was resolved and benefit from your knowledge.  🙂

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Actually,  the OP filled in what the VLA Admin needed to do.   So, super powers activated and solution marked. 

Now I know what the admin needs to do 😄

[billko]

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@JÞB wrote:

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@billko wrote:

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@OneOfTheDans wrote:

Thanks for the replies. Our admin needed to restart the license server service to release the seat.

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Don't forget to mark Jeff's post as the solution so other people can know the problem was resolved and benefit from your knowledge.  🙂

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Actually,  the OP filled in what the VLA Admin needed to do.   So, super powers activated and solution marked. 

Now I know what the admin needs to do 😄

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All right, so you get a kudo, then, for pointing the OP in the right direction.  🙂

[JÞB]

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All right, so you get a kudo, then, for pointing the OP in the right direction.  🙂

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I'll take the kudos but, since the OP had already tried everything client side, there was only one place left to look:D. Simple logic.