LabVIEW

cancel
Showing results for 
Search instead for 
Did you mean: 

How do you deactivate a license on a failed computer?

Solved!
Go to solution
I have a computer that suffered a hardware failure that has a licensed copy of LabVIEW 8.6. I would like to deactivated that machine and install the software on another working machine. How do I do that?
0 Kudos
Message 1 of 4
(1,686 Views)
Highlighted

Zia

 

What I have done in the past is - request support at http://sine.ni.com/apps/utf8/niae_asc.main

Visualize the Solution

CLA

LabVIEW, LabVIEW FPGA
0 Kudos
Message 2 of 4
(1,683 Views)
Highlighted

Hello Zia,

 

You can use NI's License  Manager software to deactivate a license.

 

Open License Manager, found in the National Instruments startup directory. 

 

Expand the tree on the left hand side to expose the item you wish to deactivate.  

 

Right click, and deactivate.  

 

deactivate.jpg

 

 

*edit*   In the case of hardware that has failed, you should be able to just go ahead and re-license on a new machine.  However it couldn't hurt to send an email to NI Support indicating that you have done so.   

Message Edited by pallen on 02-26-2010 03:18 PM
---------------------
Patrick Allen: FunctionalityUnlimited.ca
0 Kudos
Message 3 of 4
(1,649 Views)
Highlighted
Solution
Accepted by topic author zia
Patrick, it sounds like he has had a system crash, so I don't know that it will be possible for him to use the normal software.
Putnam
Certified LabVIEW Developer

Senior Test Engineer North Shore Technology, Inc.
Currently using LV 2012-LabVIEW 2018, RT8.5


LabVIEW Champion



Message 4 of 4
(1,647 Views)