Help fails: Navigation to web page canceled

[pgaastra]

Hi,

I am going backwards.  I am using LabVIEW 2009 V1.0

I get: Navigation to web page canceled when I click on any of the help contents.

I tried repairing the software but my installation was from a serve in our company to which I seem to have problems connecting.  I'll talk to the guy who set up the installation if that is the problem.

Thanks.   

[dan_u]

But LabVIEW is installed on a local drive? I get the same error on any .chm help file when it is located on a network drive. The same .chm file works fine when it's stored on a local drive.

[pgaastra]

LabVIEW and all the help is installed on the local drive.  I can open the .chm files on the local drive.  I just don't know why LabVIEW itself is not pointing to the right place.

[Vivek_N]

We have a knowledgebase article which could possibly address your question: http://digital.ni.com/public.nsf/allkb/D371069810158D13862570A7006CE5DE?OpenDocument . I hope changing the security settings solves the problem.

[pgaastra]

Hi,

I read the knowledge base article.  It doesn't seem to apply to me.  My help is already on my local hard drive here:

C:\Program Files\National Instruments\LabVIEW 2009\help

I can open any .chm files by double clicking on  them in windows explorer.  It's just that in labVIEW it doesn't work.

Any clues.

[dan_u]

What Operating System are you using?

Just a guess, did you try to run LabVIEW as Admin (when using Windows Vista or 7)?

[pgaastra]

I'm using Windows XP Professional Service Pack 3.

[Vivek_N]

Please take a look at this knowledgebase article: http://digital.ni.com/public.nsf/allkb/B59D2B24D624B823862575FC0056F3D0?OpenDocument . It is regarding the same error you are getting. Let me know if this solves the problem. 

[pgaastra]

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Vivek_N wrote:
Please take a look at this knowledgebase article: http://digital.ni.com/public.nsf/allkb/B59D2B24D624B823862575FC0056F3D0?OpenDocument . It is regarding the same error you are getting. Let me know if this solves the problem. 

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Hi Vivek,

As I said before I have looked at that page.  Can you tell me how I am supposed to know what the .chm it's talking about is?

As I said before I can go to Windows explorer and find plenty of LabVIEW .chm files and they all open from there without any security blocking.

Thanks

[RavensFan]

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pgaastra wrote:

As I said before I have looked at that page.  Can you tell me how I am supposed to know what the .chm it's talking about is?

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That is actually I different page than what was linked to before that you said you saw.