Hardware Clocking Error PCI-5122

[noli]

I tried to run the vi attached (which i've run many times before) and my computer bluescreen.  When it rebooted, I could no longer use my PCI-5122 digitizer card.  When I try to do a device test or device reset in MAX, it tells me that theres a hardware clocking error..   I was using an external trigger for the aquisition, but don't think I was using an external reference clock.  Could someone help me fix this?

Thanks

 

[thomas.baudouin · Accepted solution]

Hi,

This error may be the result of a hardware failure where the only solution is a repair or replacement. There are however, some basic troubleshooting steps that have been known to correct this issue without a return.

1. Reboot the PC or PXI controller.
2. Try a different PCI or PXI slot.
3. Update the driver to the latest version.
4. If possible try the card on a different machine.

If these steps to not correct the issue then it is likely the board requires repair which can be arranged by contacting National Instruments Technical support (in france: 01 57 66 24 24).

Best regards,

[noli]

Thanks.. yeah, after tryign all that without success, we're going to send it back

Thanks