Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph

[Ray.R]

NOTE:  This IS a duplicate post from the Breakpoint.  Text slightly changed.  The post in Breakpoint can be deleted.  All comments should be placed in this thread.

I resolved the "Fatal Internal Error: "image.cpp", line 13192 when trying to insert a cursor to graph", but would like to share to find out if others have seen this and to determine whether this is a bug, or if it's time to redo my PC, or buy a new one..  

I have an existing graphs (qt 6) which originally had 2 cursors.  This occurred while trying to add the third cursor. 

Up until attempting to add the last cursor, the program worked great, and I had been running tests for a while.  However, I do recall seeing this problem when creating the original cursors, but not to this extent.  Plus I don't remember the original error message from that time.

I needed to add one more cursor to the existing graphs.  As soon as I add a new cursor and set it's properties, I get a nasty error message and without warning LV8.2 simply closes itself (well, the only warning was the error message.  Tried it 3 times, same result.

Here are the steps:

Shut down the PC, went for a coffee, rebooted the PC.  Opened the LV project, opened the VI.  Immediately went to the graph properties to add the new cursor by doing the following steps: 

Right click graph indicator icon on block diagram.

Select Properties.

Click on cursor tab.

Click on Add

Select Cursor 2 (3rd one, newly created)

Change color

Select cursor as a line

Remove checkmark for "show cursor"

Click OK

I need to do this to 3 other graphs, same steps.  And as soon as I get to the step before clicking OK, I get the error message. 

I managed to get an additional one done, by immediately saving after each step (yep going in & out of the properties).  But I've had this problem before when creating the first two cursors.

Is it a bug?  Anyone else seen this?  Using LV8.2.  And the message is right about LOOSING ALL unsaved work!!!! 

Here are more observations:

Tried creating a new one on the second graph.  As soon as I clicked on the color, it crashed!

See the error explanation below.  It is really clear, now anyone can solve it    LOL!!...  According to the error log, there's a bad image out there  😄 😄

.\manager\image.cpp(13192) : DAbort: bad image in ValidateImage
$Id: //labview/branches/Europa/dev/source/manager/image.cpp#47 $
0x007A81E8 - LabVIEW <unknown> + 0
0x007A7BDB - LabVIEW <unknown> + 0
0x00829D74 - LabVIEW <unknown> + 0
0x008546CD - LabVIEW <unknown> + 0
0x00C054E6 - LabVIEW <unknown> + 0
0x0081B9C8 - LabVIEW <unknown> + 0
0x0081EB9A - LabVIEW <unknown> + 0
0x0084D9D4 - LabVIEW <unknown> + 0
0x00854663 - LabVIEW <unknown> + 0
0x00C054E6 - LabVIEW <unknown> + 0
0x0085F7A1 - LabVIEW <unknown> + 0
0x00BBACDD - LabVIEW <unknown> + 0
0x00C06A2F - LabVIEW <unknown> + 0
0x0085AA46 - LabVIEW <unknown> + 0
0x00C06A2F - LabVIEW <unknown> + 0

I observed the title bar after making changes to the properties.  I noticed that 3 out of 4 times, while changing the properties of the graphs to include the cursor, and saving after each & every step, that there were no stars appearing on the title bar to indicate "unsaved changes".  Saving was also much slower than usual.  I suspect, the program never got to placing the star before saving occurred.  However, I am noting everything.

After creating the cursors, saving was and is normal, and the program runs well..   I have run tests without problems.

Does anyone have a clue at what causes this?   Has anyone seen this before?

Thanks,

RayR

[Donovan_B]

Hi RayR,

Thank you for your feedback.  This was reported to R&D (#42FB3AVQ) for further investigation.  Does this only occur in this particular VI or has it happened in other VIs you have created?

[Ray.R]

Hi Donovan,

I can't remember seeing this elsewhere.  When I get a chance, I'll create a new (blank) vi with new graphs and will repeat the steps. 

I will let you know if I see this in the new vi.

Thanks!

RayR