Fail to update all feeds

[dajiangyou_sp]

hello,

error "fail to update all feeds" occurred when install "ni-labview-2019-runtime-engine-x86_19.1_online". error details as shown below

Failed to update all fields.
Visit ni.com/info and enter the Info Code NIPMCommError for more information.
Additional error information:
An error occurred while trying to download the feed:
http://download.ni.com/support/nipkg/products/ni-package-manager/released/Packages.gz

Here is the screenshot

I found that the link can only access to "http://download.ni.com/support", there is no "nipkg" under the "support" tree. (see sreenshot below). so how to solve this problem? the right link is?

thank you!

[billko]

Did you actually do what was recommended in the error dialog?  (Go to ni.com/info and type in the error?)  Unlike most dialogs of this type from other companies, NI usually has some very specific advice to give.

[Shriz]

I have been getting the same error for 2021 installation. Did you figure it out? If yes, I would appreciate it if you could let me know.

[dajiangyou_sp]

sorry about that i have forgotten how to solve this problem.