Please provide the error message, ideally an image of it in .png or .jpg NOT .bmp. There are literally hundres (thousands) of error messages, tough to guess which one you are getting. I presume that the device shows up as a "Com" port?
Putnam Certified LabVIEW Developer
Senior Test Engineer North Shore Technology, Inc. Currently using LV 2012-LabVIEW 2018, RT8.5