Error during installation of patches and critical updates

[pbuerki]

Hello,

My NI Update Service just provided 7 critical updates and patches, which I downloaded and tried to install. However, two installations were unsuccessful andproduced the attached error messages. A possible reason for the errors may have been that the laptop went to sleep during the installation, but I am not sure about that.

My question is how, I can find and try to re-install those critical updates and patches? The NI Update Service does not provide me with a list of installed updates and their status like the Windows Update does. Please advise. Thank you.

[LaRisa · Accepted solution]

Update Service saves the suite of installers in C:\ProgramData\National Instruments\Update Service\Installers\NI_date_time. You can try re-running the setup.exe.

If the error happens again, it must be a more general installer failure, but we can look more closely at the error code to debug from there.

[pbuerki]

Hi LaRisa,

Thank you for your quick reply. I found the setup program in the location you described. This time, running the setup went flawlessly. Attached below is the installation summary. I am using LabVIEW 2011SP1 with the Device driver DVD that came with the LabVIEW 2012 Evaluation DVDs. Thismay explain the messages in the NI-DCPower 1.7.5 section. Thanks gain for your help.

Peter

Installation Summary

Installed

LabVIEW 2011 SP1 (32-bit) f2 Patch

LabVIEW 2011 FPGA Module f1 patch

LabVIEW 2012 Real-Time Module f1 Patch

NI-488.2 3.1

NI-DCPower 1.7.5

NI-RIO Patch for using sbRIO-9632/9642 with LabVIEW 2011 and 4.0

NI-Serial 3.9

　

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Installation Details

LabVIEW 2011 SP1 (32-bit) f2 Patch

Installation Summary

No software installed or removed.

LabVIEW 2011 FPGA Module f1 patch

Installation Summary

No software installed or removed.

LabVIEW 2012 Real-Time Module f1 Patch

Installation Summary

No software installed or removed.

NI-488.2 3.1

Added or Changed

NI-VISA 5.2

Run Time Support

NI-DCPower 1.7.5

Could Not Install

Core Required Components

NI-DAQmx 9.1.7 (higher version already installed)

NI-VISA 5.0

Run Time Support (higher version already installed)

NI Measurement & Automation Explorer 5.0 (higher version already installed)

NI Spy 2.7.2 (higher version already installed)

NI System Configuration 5.0.0 (higher version already installed)

LabVIEW 2010 (64-bit) Support (incompatible with products already installed)

LabVIEW 2010 (32-bit) Support (incompatible with products already installed)

LabVIEW 2009 (64-bit) Support (incompatible with products already installed)

LabVIEW 2009 (32-bit) Support (incompatible with products already installed)

LabVIEW 8.6 Support (incompatible with products already installed)

LabVIEW 8.5 Support (incompatible with products already installed)

NI-RIO Patch for using sbRIO-9632/9642 with LabVIEW 2011 and 4.0

Installation Summary

No software installed or removed.

NI-Serial 3.9

Added or Changed

NI-VISA 5.2

Run Time Support