Error after 29 hrs

[DylanEngKeith]

I'm running LabView 2017 64-bit which calls a TestStand 2016 64-bit sequence

After running for approximately 29hrs the Operating System shows an Event Failure

- EventData

LabVIEW.exe 17.0.0.4011

59947661

NiViSv64.dll

17.5.0.49152

59ef657f

c0000005

0000000000003123

2330

C:\Program Files\National Instruments\LabView 2017\LabVIEW.exe

C:\WINDOWS\SYSTEM32\NiViSv64.dll

34b6980f-d189-4ca4-aef3-08bfe5d36509

[Ben]

Check your power saving settings for any comm port you may be using.

Ben

[DylanEngKeith]

I've double-checked the Power Settings.

The only thing I believe I missed was a default setting on the USB port, which I've now disabled.

I'm about 6-hrs away from determining whether this is the answer or not.

Still looking for additional suggestions.

Any theories on the DLL ?

Keith

[Ben]

---

@DylanEngKeith wrote:

...

Any theories on the DLL ?

Keith

---

With the scares info you provided, the wild guess about VISA failing if the power saving options are active is the only idea that I can offer.

Now if you provide more information... maybe someone can say more.

Ben

[DylanEngKeith]

Additional Information:

Main Application is LabView 

This App uses the example 

C:\Users\Public\Documents\National Instruments\TestStand 2017 (32-bit)\Examples\Modifying User Interfaces\Creating a Basic User Interface\LabVIEW

It calls a TestStand Sequence which contains a combination of LabView routines as well as .NET calls

The Main LabView application uses Messages to pass data between the UI and the Sequence to update FileGlobals, as well as Indicators.

I understand this is fairly cryptic. If more details are required then I will provide as much as I can with security concerns

KM

[Ben]

See here for a KB article that may help.

It speaks of an access violation "c0000005 "

Clearly winging it...

Ben

[DylanEngKeith]

In addition, this occurs in

NiViSv64.dll

I was hoping that someone would have a bit more information on this dll

KM

[wiebe@CARYA]

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@DylanEngKeith wrote:

In addition, this occurs in

NiViSv64.dll

I was hoping that someone would have a bit more information on this dll

---

What kind of information are you looking for?

There's this.

[rolfk]

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@DylanEngKeith wrote:

In addition, this occurs in

NiViSv64.dll

I was hoping that someone would have a bit more information on this dll

KM

---

If you check the properties of this file it says that it is the NI-VISA Library Service, so most likely a collection of library routines used by the NI-VISA software.

So it would seem that something goes wrong when doing VISA communication, which leads us back to USB power saving troubles as a possible culprit.

[wiebe@CARYA]

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@Ben wrote:

Check your power saving settings for any comm port you may be using.

Ben

---

Sometimes the (internal) USB hubs have power saving settings too. Those might need tweaking as well.