Please note that I was talking about changing the registry keys at
But, as I mentioned after I was corrected, that wouldn't change the owner and company of already installed LabVIEW versions. Only future installations.
Thanks. I've changed those, but I did after already installing LabVIEW. If I uninstall and re-install LabVIEW now do you think it will fix this problem? I'm on a fresh install so now is the time to reinstall if I need to. I'm hesitant though and a little doubtful that it will change anything because we all know how much "uninstall" is truly worth.
I cannot say for sure. I say that because I don't think the reinstall process modifies the registry in the same way a new install does....but I really don't know how the installation procedure works now.
I know for a fact that it works on new installs because I have done this before. But, never did it for a reinstall.
Our IT has already tried a reinstall of LabVIEW after modifying the (I guess they did this last night after I sent a complainy email to them). Apparently it did not work :(.
I'm going to try loading the restore point of just before I installed LabVIEW. My Windows installs last about 3 years, so I think it is probably worth the time now. My boss might not think so....
I guess I'm not going to do a system restore. The Device Driver DVD created about a bazillion new restore points so now I don't even have a restore point to before my NI Developer's Suite was installed :(. Seriously, NI?
Really NI?? I think I've stumbled upon a much larger issue than my initial post here. Blasting the restore points to oblivion during an installation is just really poor form.
For whatever it's worth, I'm in a similar situation. On my old computer, LabVIEW 2009, 2010, and 2011 all show my name and company correctly on the startup screen. LabVIEW 2012 shows the name as "Unregistered," no company, and the correct serial number. It's annoying but I didn't worry about it since it is properly licensed.
I just received a new computer and am installing LabVIEW on it. I installed LabVIEW 2009. I then jumped straight to installing LabVIEW 2012 (we're not using 2010 and 2011). I didn't do anything unusual during the installation. Now on the new computer, 2009 has my name and company correct, but 2012 has a name of "EndUser" and no company. I remember seeing that the default value in the installer was EndUser, but I changed it, and apparently that was ignored.
Ok, NI support helped me out on this one. Updating the .ini file from within C:\ProgramData\ ... fixed the splash screen and also now when I create a new build my company name is auto-populated in the Version info. Thanks, NI!
1) Navigate to C:\ ProgramData
2) This folder is hidden and you must select Tools » Folder Options » View » Under ‘Files and Folders » ‘Hidden files and folders’ » check the ‘Show hidden files, folders, or drives » Select ‘ok’
3) Open ProgramData » National Instruments » LVProductDLLInfo » 12.0.0 » LabVIEW_ADE_120000.ini
4) Change the RegisteredOrganization = ‘xxxxxxx’ to the appropriate organization
5) Change the RegisteredOwner = ‘xxxxxxx’ to the appropriate owner
This will change the LabVIEW splash screen to the appropriate settings.
Which OS are you using? I'm using XP. I don't see a c:\programdata folder even though I have my explorer set to show all hidden files and folders.
I needed this to0 because I got a laptop from a customer with several versions already installed. On XP, the folder is
C:\Documents and Settings\All Users\Application Data\National Instruments\LVProductDLLInfo