03-05-2009 05:17 PM
03-06-2009 08:56 AM
Hi Nick!
Is there an error code with the message you see? Is it possible to post a screen shot of the message?
Kristen H.
03-06-2009 10:23 AM
We found that the DVD of Labview 8.6 were double layer, and our DVD reader couldn’t read them. Is that the reason we can’t install the software? We have already tried to copy the files from DVD to HD, but it showed same error.
We also list the software in the document attached. Is it the reason because of the conflict between softwares or drivers.Is there anyone who can help with this?
Thank you a lot.
03-06-2009 11:11 AM - edited 03-06-2009 11:13 AM
Have you been able to find where the program is installed in your computer?
Open your Command Prompt.
Type : WMIC
then press enter
you should get a prompt,
type in : product get name,version
This should generate a list of installed programs.
To uninstall, once windows has located the program,
type : product where name="NI LabVIEW Full 7.1" call uninstall
This would uninstall LabVIEW 7.1. Do this for all listed LabVIEW software, toolkits.
Make sure you type in the name of the software verbatum
03-06-2009 11:25 AM
Hi Cory,
Thanks for your response.
We will try your suggestion and feedback later.
03-06-2009 11:27 AM
Hi StephenChen,
I cannot open the image of your error message because I do not have Microsoft Office 2007.
Could you resave and post the image in either a .doc (2003) file or as an image file (.png)
03-06-2009 01:07 PM
Here is a screen-shot of the error msg.
03-06-2009 01:14 PM
Here are the results from the wmic command.
03-07-2009 10:00 AM
Hi Cory,
Here is the Error message document.
Thanks for your help.
03-09-2009 10:46 AM