Cannot install because of previous version?

[Kristen_K.]

Hi Nick!

Have you ever had National Instruments software on your laptop?  Even a Run-Time Engine?  

Also, would you be able to post your email, so I can help you further? Thanks!

Kristen H.

[Kristen_K.]

Hi Nick!

A couple more questions for you:

Are you able to install any other programs on your laptop? Windows security updates?

Another customer had the same error message and it was due to a problem with his Windows Installer, which he discovered when trying to install windows security updates.  Here is a link describing the Windows Installer issue and how to fix it: http://kb.wisc.edu/helpdesk/page.php?id=2123

I hope this helps!

Kristen H.

[Gnaw]

Hi Kristen!

Sorry I've been busy with exams.  I hope I can have this software installed and running for my DMAC class soon.

Email address:  nickstransky@hotmail.com

As, per your question regarding a prior installation,  there may have been a point two years ago when I found a copy of labview and was curious as to what it was and I may have installed it.  BUT, this was along time ago and since then have formated this machine a number of times (every three months).

 Any other suggestions are appreciated. In the mean time I will look into this windows security issue.

Nick 

[Kristen_K.]

Hi Nick!

When you format are you re-imaging from a previous image or completely reformating, where you have nothing at all on the drive?  

Kristen H.

[Gnaw]

Nope, no re-imaging or ghosting here.  Formated old school.

Nick

[Ipshita_C]

Hi Nick,

By formatting do you mean you have reinstalled the operating system and the drivers? Are you able to install all system drivers correctly--this sounds like there could be a possibility of corrupt hardware on the laptop. 

Ipshita C.

[Gnaw]

Ipshita_c,

Formatted as in: format c: /q

Partitioned hard drive into three segments

segment 1: Filesystem NTFS, reinstalled/updated Windows XP, all device drivers updated and installed as well.  No hardware conflictions or warnings

segment 2: FAT32, Fedora Installation

Segment 3: FAT32, Work documents and personal file storage.

[Kristen_K.]

Hi Nick!

Any news about the windows installer?  

Kristen H.

[jbabjak]

Having the same problem on a machine that has never had LabVIEW installed on it before.  Any updates on this?

[altenbach]

This is quite an old thread, so how "same" is your problem exactly?

• LabVIEW version you are trying to install?
• Exact OS version?

Did you try any of the suggestions mentioned in this thread?