Cannot activate or evaluate LabVIEW 2017

[Fedor]

Hello,

I've trouble activating or evaluating LV 2017 on MS surface with windows 10. At first the PC had working LV 2016 . 2017 was installed in addition to 2016. Licence manager was unable to auto activate 2017. 2016 got de-activated as well. Nothing worked at all. Manual activation link has no effect - no window would open. 

Read some threads here with similar 2017 on 2016  problems and un-installed all NI products and re-installed just LV 2017 - pretty much the same story. Activation asks to log in to an account, but no log-in window.  Can not look up computer id - it crashes hard. No option for manual activation at all. 

I'm at loss about what to do now . 

[GerdW]

Hi Fedor,

as you have a paid license (atleast it seems so) you can always contact your local LabVIEW support.

What did they say?

[Nrojas]

Hi Fedor, please give us a call at 866-275-6964 (ASK MYNI) with the service request number 3070552.