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Camera Can't Connect In NI MAX

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Hi,

 

I have a Flir A6251sc Camera that I'm tying to connect into my VI using IMAQdx (its a GigE Vision Camera).  I can get it to work with the Flir software, but when I try to connect with NI-MAX I get "Error 0xBFF69011  Unable a get attribute."

I ran the camera validator and got the attached files.  Since the camera works with their software, Flir suggested the problem is likely with NI-MAX itself.

 

Does anyone have any suggestions?

Thank you.

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Just to give some backgroundon GenICam: this is a "standardized" set of attributes that many different camera manufacturers have adopted. It allows you to use similar commands and settings on multiple cameras and makes it easy to understand what's going on. If you know that your camera accepts a specific attribute in its manufacturer supplied program, then MAX can set that attribute as well. This is not a problem with MAX itself, but with the way you must be trying to configure it.

 

There is a table of attributes that MAX pulls from the camera when you set it up. Look at this table when you have the camera selected in MAX.

 

If there is an attribute throwing this error, maybe the name isn't entered correctly in the MAX, or the value is out of range. To debug your issue, find the offending attributes in the program where they work and make sure the settings match up with how they're set in MAX.

Cheers


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Thank you for your response.

 

The problem is that I can't connect to the camera in MAX at all.  I get the error as soon as I select the camera on the list, and then the camera's IP info is the only thing visible.

When I used the Camera Validator to debug, I got a list of the attributes that MAX is reading and testing with the camera, and they all passed.  The part that doesnt seem to be worknig is in the Acquisition, see the compatability report.  For some reason, the acquisition at every test gives "FAIL: Error Code = 0xBFF69012: Attribute value is out of range."  This doesnt seem to be a simple problem of attributes not matching to me.

Can you give me some further insight into what this error might be related to?

 

Thank you.

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I have exactly the same problem. But, cannot find a soultion yet.

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Since it's GigE, the camera has its own IP address. Maybe make sure the IP address of your camera is on the same subnet as the IP address on your computer? You can change your computer's IP address to static and mess around with it.

 

Is the FLIR program still connected to the camera at the same time as MAX? Maybe try moving the camera to a computer that has MAX, but not the FLIR software to see if the FLIR software is getting in the way.

 

 

Cheers


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It is not connection issue. Connection is achieved quickly and well. After connection, iMAX seems downloading XML from the camera and the XML seems not compatible with Labview's standard (or GenICam).

 

But, FLIR and Phletora work well.

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Then maybe you have a different issue than JCat, because JCat said, "The problem is that I can't connect to the camera in MAX at all."

Cheers


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yoo5's issue is still possibly related, my definition of can't connect at all was that i only get teh option to select the camera, it tries to load for a while and then spits out the error (on occasion the error changes to can't download xml file, but at this point MAX had locked out my camera so I had to restart it, and then the same problem all over again). it shows a screen with the IP information and camera "name"  but it has no tabs at the bottom and the buttons at the top are greyed out.  The names on the left has a red icon with an X which to means "can't connect" though that is probably the incorrect terminology.  As for pleora being an issue, i have another "different model" flir camera connected to the same computer and it works perfectly.  I have tried tweaking various IP setting but they don't seem to help either.

 

yoo5, have you tried connecting to the camera in MATLab?  I can't connect there either.

 

It seems like it might be a deviation from some kind of standard, but I can't even really narrow it down to a certain area other then "acquisition"

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Found this

http://www.1stvision.com/elearning/GigECameras_Myths_Facts.pdf

 

If your application SW is GigEvision compliant (see Q9 on GigEvision),then you will see video.If not, you must use SW from the vendor supplying the camera. If the camera vendor’s driver software has a DirectX component, then any application SW that is DirectX compatible will work as well. If you don't have camera specific SW on the computer, you will NOT see video.

 

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Have you guys looked in to this LabVIEW toolkit?

Sample VIs here.

 

 

I've found it very helpful when working with instruments, even if I have a working driver already, to google "LabVIEW [device name]"

Cheers


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