Camera Can't Connect In NI MAX

[ngc6193]

I am seeing a similar problem with a DRS camera pair. I just upgraded to LV2014 SP1 from LV2013 SP1, all cameras worked just fine in LV2013 with the version of MAX it ran.

MAX 14.5 is not allowing a connection to stream the data. It allows access to the attributes for both cameras, but when I click on Grab for either camera, I get a 0xBFF69001 error. So far there are no firewalls, and no security A/V software running to interfere. Only thing I see is the two PXIe GigE vision interfaces are labeled 'Public' by Windows 7.

I realize this is a different problem, but I jumped in since I am curious if he has the same 'Public' category showing for his Windows network connection.

[James.M]

NGC3132, make sure to update any drivers that might be associated with the camera. Go to your Control Panel > System > hardware and look at your network interface card driver update options.

[JCat]

Thanks for all the responses.

@Regulator, the camera is supposed to be GigE Vision compliant, and both NI MAX and MATLab (with proper toolboxes installed) are compliant as well.  I have an A655sc camera working perfectly on the same computer.

@James.Morris, the problem with the ThermoVision Toolkit is it hasnt been updated in forever, I believe it was running labview 7?  While I didn't try it with the A6251, when I tried using it with the A655 I found it to be extremely slow.  It had lots of delay, and actually some of the benefits of the camera such as controlling it.  In my application I tell the camera to do a NUC (non-uniformity calibration) before each image I am taking.  Because of this, and the complicated/awkwardness of creating VIs with the Toolkit, I would like to avoid it if possible.

@NGC3132, for my problem, I can't even click the grab button, it is grayed out.  My error pops up after a bit of time when I click on the device in the list (timeout triggered error).

[yoo5]

Attribute: CameraAttributes::CameraControl::SkimmingVoltage
Display Name: Camera Attributes::Camera Control::Skimming Voltage
Description: Skimming voltage in volts.
ToolTip: Skimming voltage in volts.
Type: 0x2
Units: 
Availability: RW
Representation: 0x21
Visibility: 0x1000
Streamable: true
Minimum: 2.2250738585072014e-308
Maximum: 1.7976931348623157e+308
Increment: 0
Current value: 5.4999613761901855
Validating current value: FAILED ERROR: (Hex 0xBFF69012) Attribute value is out of range.
Setting current value WITHOUT validation: PASSED
Setting current value WITH validation: FAILED ERROR: (Hex 0xBFF69010) Unable to set attribute.


Attribute: CameraAttributes::CameraControl::SkimmingVoltageMax
Display Name: Camera Attributes::Camera Control::Skimming Voltage Max
Description: Maximum skimming voltage in volts.
ToolTip: Maximum skimming voltage in volts.
Type: 0x2
Units: 
Availability: R
Representation: 0x21
Visibility: 0x1000
Streamable: true
Minimum: -3.4028234663852886e+038
Maximum: 3.4028234663852886e+038
Increment: 0
Current value: 6.9893519423011146e-303 ERROR: (Hex 0xBFF69011) Unable to get attribute.
Validating current value: FAILED ERROR: (Hex 0xBFF69012) Attribute value is out of range.
Unable to set current value

This is the debug file from JCat's first article.

IMax does not allow to proceed the grab due to this error.

XML file from the camera might not compatible Labview's standard.

This error is exactly same to mine..

[JCat]

Wow, I tried searching through the file, and never found those errors.  I don't know how I missed that.

Time to bug Flir again. I'll update if I hear anything.

Thank You!

[ngc6193]

Drivers are all okay, latest version NI GigE Vision driver for Intel based GigE interfaces. It does not appear to be the Windows 7 Network ID name either, just changed soem settings to allow me to change it from Public to Private(work).

I also just tried a second development machine that has a 4-port Intel GigE network adapter, all loaded with latest version NI GigE vision driver from LV2014 SP1. Same exact error results seens with PXIe chassis interface.

I am now at a loss as to what it could be. I need to take thjis to my local NI Eng Rep and see if she has any suggestions.