Access violation C0000005 NI MAX error

[newLabUser]

Hello,

Could anybody help with this error message?

Seems like anything is wrong with NI MAX, in addition, when I do right-click on "Devices and Interfaces" nothing happens...I cannot see the dialog "Create new".

I am with Windows 7 64-bit

Thanks

[Ray.R]

Sounds like an old bug... euh... issue...

Have a look here if you have Visual Studio installed.

[newLabUser]

Thanks Ray,

But it didn't work, I tried to uninstall Visual Studio, uninstall LabView and install again LabView, but still having the same problem.

[Ray.R]

Did you try re-installing NI MAX?  or was that part of the LabVIEW re-install?

[newLabUser]

Yes, everything included in the LabView instalation, LabView and MAX

[Zachmx]

What drivers and versions have you installed with LabVIEW? And does the access violation happen after clicking Tools>>Reset Configuration Data and restarting?

If this is still happening, can you click Send on the crash report window you posted and then Copy/Paste the Report ID here so we can take a look?

Thanks,

[newLabUser]

Hi Zachm,

I have installed the LabView package without any driver, that means, unchecking the option about the drivers when installing, and still having the same problem.

And, for further information, I will tell you that, if I open NI MAX, and do nothing, that means, just open, let it load, and close, then nothing happens, but, when I open and click on the arrow on "Devices and Interfaces", let it load and then I close NI MAX, then it closes and I get the message posten on my first post.

In addition, as I said before, if I try to right-click on "Devices and Interfaces" looking for  "Create new...", nothing happens, I do not get any response.

If you need ony other info in order to be able to help me plesae ask me, no problem.

Thanks!

[newLabUser]

P.D: I have already clicked on the "Send" button from the error message like 2 or 3 times, so you may have it somewhere there at NI.

And, about the LabView version:

[newLabUser]

Sorry I forgot the report ID

Report ID : a2a594c7-3954-4462-a29b-a2548e1fdf1d

Thanks for your help.

[Alisha_P]

We pulled up your report in our crash database. It looks like Ray is correct. The crash is occurring in a very old (1998) version of PDM.dll. It looks like this dll shipped with Visual Studio 6 and Office 2000. I would recommend finding a way to update that DLL or you could try removing it (making sure to preserve a back-up) if you are not using Visual Studio 6 or Office 2000.