8.6.1 install error "0x010e2754" memory could not be "read"

[Ben]

I got this error when trying to install on my home machine.

I tried multiple times with no joy.

I think people used this disk at work already and I heard no complaints.

I tried copying the entire contents of the DVD to my hard drive with the same results.

I shut down virus checking at least once in these attempts.

It fails in the very first step

and gives me this error message.

ANy clues?

Ben

Running XP SP2

Verizon Internet Security Suite

Message Edited by Ben on 03-08-2009 02:24 PM

[Ben]

Bump!

Ben

[mishkin]

Hey Ben,

This seems a very unusual problem where the installer is trying to access an invalid memory location.

Can you confirm that other people have installed successfully from the same disk, or try the intallation on a different machine  yourself?

Also, can you list the NI software that you have installed on this machine? You could try to remove previous versions of Labview, if any, and retry the installation. I'll be reporting this issue for R+D to look at. 

[Ben]

I confirmed others used this disk to instal. They had trouble with latter disks but at the first step.

I tried to get MAX ... Software to expand to show you the software but got an error message.

I'll try another re-boot but as far as software is concerned I had everything from LV 6.1 thru LV 8.5 on this machine. Had to remove LV 6.1 about the time of 8.0 since the PAL (program absrtaction layer) for LV 6.1 was goobling up CPU. So the answer to "what software" is everything.

So what do i do to get 8.6 onto my machine?

Ben 

Message Edited by Ben on 03-10-2009 05:56 AM

[Ben]

Misha,

Don't hold your breath waiting for MAX Software to work corectly.

Is there a folder somewhere that has a file that will answer the Q about what I have loaded on my laptop.

The only thing I don't have on this machine is LV 8.6 and that is what I am trying to fix.

Ben

[MikeS81]

Hi Ben,

you can use this code in a batch file.

@Echo Off
    Start /Wait Regedit /E %TEMP%.\Tmp HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
    Find "DisplayName" < %TEMP%.\Tmp | Find /V "QuietDisplayName"
    Del %TEMP%.\Tmp

pause

Hope it helps.
Mike

[CWolf]

Ben,

Have you tried downloading the LabVIEW evaluation software from the website to see if you get the same error when installing that?  Also, if you are not using the other versions of LabVIEW that are on your computer, try uninstalling them first, then try to install the new one. 

Were you seeing this error with Measurement and Automation Explorer before attempting to install LabVIEW 8.6?  Here is an article that talks about that error in MAX and possible causes for it.  I hope this helps. 

-Christina

[Ben]

Hi Christina,

Do you feel the issue with MAX looking up is the cause of the error durring the install? I don't want to get side-tracked needlessly.

In the MAX look-up KB this section may apply

---

1. Disconnected ENET Device

   If you previously had configured a Serial or GPIB-ENET device but this device is no longer connected, the server may experience some delays due to the timeout that occurs while trying to connect to the non-existent device(s).Due to the delay, MAX may report a Database Connection error. In this case, reconnecting the ENET device to the system or removing the reference to the ENET device will resolve this error. When switching between a Macintosh to a PC, you will need to reset the device to have it accessible.

---

I was using this machine to develop code on-site and I was using  NI USB-VXI adapter that I no longer have. Does that qualify under the above and how do I remove the reference since that widget is now in China somewhere?

I may have to wait until the week-end to try out the download version of the install.

What do you think?

Ben

[mishkin]

Hey Ben,

This MAX error might well be the root cause of the Labview installation error. Have you noticed this error in MAX before you attempted to install Labview?  Do you get this error in MAX only when you try to expand the Software tab?

You can remove the reference to your old adapter device only if it showed up in MAX in some shape or form. In that case, you'd be able to delete the reference by removing the port or interface provided by that device so that MAX won't look for it anymore. If the VXI interface still shows up in MAX, you can try removing the reference to it since you don't have the adapter anymore. 

Also, can you export your system configuration from MAX (File > Export) into an *.nce file and post it?

I have reported this issue to R+D with the CAR ID 152152. 

[Ben]

With the few exceptions that start out with "Ben I need you too..." and end up with me on-site somewhere, this machine rarely uses MAX. This is the machin eI use to answer Qs at home.

But there was taht one rare time when I had to pack it up and use it.

So I can't tell you if MAX ever gives me trouble because i seldom use it.

I'll see if blowing away that interface (if still present) helps with anything.

Ben

PS cool CAR# 152152. I hope it does not go to waste.

Message Edited by Ben on 03-11-2009 03:55 PM