LabVIEW Web UI Builder and Data Dashboard

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Data dashboard keep crashing

Hi, 

I just installed data dashboard on my Moto G3 (Android 6.0, French version)

The app open, but as soon as I click on "+ add" I see the left side panel slide half open and then the app crash.

I tried to restart and cleaned the cache, but I still can't use the app.

 

Thank you

Matt

 

Message 1 of 10
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Hi Matt,

 

Have you been able to use this version of the app successfully on another device?

Adam
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Message 2 of 10
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I don't have another device, my colleagues use Iphones...

But It is kind of strange that I'm the only one to whom it happen.

 

Thank you

Matt

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Message 3 of 10
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Hi MaLac,

 

Have you tried uninstalling and reinstalling? Also, where did you download the app? Did you get it from an appstore or our website? Here is the link: https://www.ni.com/mobile/

 

Sorry, I'm unfamiliar with Android functionality with data dashboard but these are good questions to ask.

Aulia V.
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Message 4 of 10
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Hi Aulia,

I tried to uninstall and reinstall but it does the same thing. I download it from Google Play. The NI website is just a link to google play so there is no other mean to install it.

 

Thank you

Matt

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Message 5 of 10
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Hi Matt. 

 

I just tried it on my friend's phone and it seems to work just fine. However, we have gotten plenty of feedback from Android users that it crashes often. I will send the feedback to R&D. In the meantime, if a friend has an iPad, it seems to work fairly well on that.

Aulia V.
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Message 6 of 10
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Same problem here!

BoF
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Message 7 of 10
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I cant connect my android with computer W7.

The massage onthe phone is data dashboard has stopped for labview.

Can you help me

  Harout

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Message 8 of 10
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I cant connect my android with computer W7.

The massage on the phone is data dashboard has stopped for Labview.

Can you help me

 Thanks

Haro

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Message 9 of 10
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Hi Harout - Thanks for posting your question! Since this forum post is from over a year ago, I'd recommend starting a new thread with your question to get more visibility. 

Adena L.
Technical Support Engineer
National Instruments
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