i get an labview.exe application error when i use the driver of 4395A spectrum analyzer

[nolive]

i have the message:unhandled exception in labview.exe(HP4395A_32.dll):0xc00000005:access violation.
could you help me?

[Randy Solomonson]

This error can be caused by many things. The first step in getting an instrument driver to function is the "Getting Started.VI"

Be sure the GPIB controller can establish communication to the device. Also, capturing with NI-Spy will help isolate any VISA errors.

Randy Solomonson
Application Engineer
National Instruments

[nolive]

I can't establish communication to the device with simple instruction( *IDN?,TST?,*CLS) but i can't see new information with NI-spy.
I use the "getting started.vi".

[nolive]

I can establish communication to the device with simple instruction( *IDN?,TST?,*CLS) but i can't see new information with NI-spy.
I use the "getting started.vi".