The alias of Keysight's equipment in MAX disappeared

[小兔]

I added an alias to the device in the picture (to be easy to write in the labview software). The device and the computer are always on. When the computer is idle for a long time, the software cannot identify the device. After I open MAX, I find that the alias is empty. This situation will often occur. Does anyone have a similar experience?

[santo_13]

Please check your USB power settings on Windows, most common issue is that Windows powers down the USB device when not used.

[小兔]

I configured it in windows according to your suggestion. I think you may be right. I need to observe the results of the feedback.