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My PCI 6341 AO Channel is not Functioning

I was experimenting in real-time and using AO Channel 02 of PCI 6341. It was working fine but suddenly I got some error and the voltage at the output of the channel went to a constant value of 13.3V.

 

I performed a self-calibration test it failed.

Then I used DAQ Diagnostic Utility and it showed me that my AO is functioning properly. 

UmairMech_0-1706523513471.png

 

How to solve this problem? 

And why does this kind of problem occur? 

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Message 1 of 5
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Hello there,

 

You said 


It was working fine but suddenly I got some error and the voltage at the output of the channel went to a constant value of 13.3V.

Can you please provide the error code/message that you got?

Message 2 of 5
(861 Views)

I didn't get any error at that time, but when I went to NI MAx >> Devices and interfaces and wanted to do self-calibration I got the following error 

 

UmairMech_0-1707367822702.png

 

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Message 3 of 5
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Looks like you damaged the analog output somehow. Seems like you’ll have to contact NI technical support to arrange a RMA so they can repair it.

Rolf Kalbermatter
My Blog
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Message 4 of 5
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I agree with Rolf. It seems like the output doesn't function properly. Please contact NI Support.

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Message 5 of 5
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