GPIB-USB-HS not detect in Keysight IO library suties.

[korea)Jack]

Hello all,

now I am trying to connect a Spectrum analyzer (4395A) to the computer with a GPIB-USB-HS(National instruments)

GPIB-USB is detected in NI Max. but nothing can be detected in Keysight IO library suties.

I have checked the Tulip box in NI-VISA option (passports).

And attached below is the captured screen of my NI MAX and Keysight IO library suties.

Any suggestion for me?

Thanks,

Jacks.

[korea)Jack]

now I am trying to connect a Spectrum analyzer (4395A) to the computer with a GPIB-USB-HS(National instruments)

GPIB-USB is detected in NI Max. but nothing can be detected in Keysight IO library suties.

I have checked the Tulip box in NI-VISA option (passports).

And attached below is the captured screen of my NI MAX and Keysight IO library suties.

Any suggestion for me?

Thanks,

Jacks.

[freeown]

Hi korea)Jack, 

I would first download and install the Keysight Drivers. You should be able to find this from Keysight Website. 

If this does not fix the problem, I would try with other PC or re-install VISA. 

NI-MAX screen shoot(1.png) looks like not right. your GPIB-USB-HS should be looks like below.

If the GPIB-USB-HS is correctly recognized as above and install the keysight driver, you can follow the next steps.

[freeown]

You also can try with another USB ports.

[freeown]

The following KB is talking about the same case as your case. 

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019LoOSAU&l=ko-KR

[korea)Jack]

Thank you for your attention.

i changed the USB port another one.

so i solved this problem. everything working well.