Agilent 34980a IVI driver cant install to PC

[Abu_1992]

Hi guys

Reaching out for help

I encounter one issue that being drag for 2 months.

Little bit information,
One of my Computer Tester have blue screen issue,

As usual ,i send my PC to IT team to format and backup the data.

So after getting the new installed window pc,
I started to follow the procedure of installation all the driver needed for that tester .
After finished the installation,i started to running the testing .

Then i encounter some issue with agilent 34980A,

Fast forward to today,i identify the root cause is missing the Matlab IVI driver for 34980a,
per show below(I compare this with other functional tester i use) 

So ,when i try to install the program this error occur

and this was my program that i have in my pc

I seem cant get the IVI driver that i have in my PC being removed in order me to install the new one
The NI -MAX can communicate  with the device ,but my testing program recorded error when try to access the device


 

 

 

[Vazgen_H]

Hello, Abu_1992.  Can you reinstall all software and drivers? 

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z000000P8iRSAS&l=en-US