I am using the Adam Equipment Highland 3001 Precision Scale over USB. I am having significant difficulties getting any response or measurements from the scale. It seems to accept the Initialize and Tare vi's without any problems and beep after each Tare instance, but the Read and Fetch commands do not work at all. They continually timeout. I have tried communicating with the scale using the VISA Test Panel in MAX, but to no avail.
I am running Labview 2013, MAX 5.5, and VISA 5.4. A colleague has used the scale with Labview 2012 and previous versions of MAX and VISA. One quirk that has been noted is that, depending on how the systems are brought up, the scale may require a power cycle before it communicates through VISA. Is there a difference in stability between using the USB connection and Serial connection? Can someone point me an appropriate forum or provide some guidance to address this issue?
