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Installation Error for NI InsightCM 3.6 & 3.4

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Trying to install InsightCM 3.6 and 3.4 (since 3.6 wasn't working) on a brand new server meeting all the system recommendations:

  • Windows Server 2016 or 2012 R22
  • 2.2 GHz, 8-core processor
  • 16 GB RAM

I tried installing versions 3.6 and 3.4 using NI Package manager and I would get the following error (see attached file named "error"). I tried going around the problem by trying an offline installation but I would still get the same error. Any ideas as to why I would be getting this error?

Thanks!

 

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Thanks for the screenshots; they are very helpful!

 

Based on the error 1722 you've captured in the event logs, I believe the problem is that you need to install or enable some additional Windows features. Please try following the instructions here:

 

https://knowledge.ni.com/KnowledgeArticleDetails?id=kA00Z0000019Nu9SAE

 

 

Ramsey Nasir
Senior Software Engineer, InsightCM R&D
National Instruments
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This solution worked. I was missing the following features:

  • Security:
    • Basic Authentication
  • Application Development
    • .NET Extensibility 3.5
    • .NET Extensibility 4.5
    • ASP.NET 3.5
    • ASP.NET 4.5
    • ISAPI Extensions
    • ISAPI Filters

Thanks!

 

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I have a similar error with win 10 home ICM 3.6 installer.

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Did you try disabling the windows features mentioned in the solution? (i dont know if the features will be the same since you're not using the server version)

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Hi Manushak,

 

Unfortunately, Windows 10 Home is not a supported OS. Windows 10 64-bit Professional is supported per the readme. There are some major OS differences between Windows 10 Pro and Home, see Compare Windows 10 Home vs. Pro.

 

Thanks,

Frank

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