InsightCM

cancel
Showing results for 
Search instead for 
Did you mean: 

InsightCM 3.3 MongoDB Failure

This is repeat problem, that was solved about 6 months ago, and now has returned.  The link to the previous description is:

https://forums.ni.com/t5/InsightCM/InsightCM-3-2-having-MongoDB-issues-and-not-hosting-the-web-page/...

 

This time, the NI InsightCM license has expired.  I am  working with the client to obtain a new license, and will likely upgrade to version 3.5 so the site has support for wireless.  

 

The attached file is a listing of the errors, when launching NI InsightCM from chrome.  

 

All the NI services are running on the server.  I checked the firewall parameters, and restarted the computer.  

 

Let me know if there are other items to review.  I would like to know why MongoDB is reporting errors.  

 

Preston

Preston Johnson
Principal, Intelligent Monitoring and IIoT
Allied Reliability Group
512 431 2371
johnsonp@alliedreliability.com
0 Kudos
Message 1 of 2
(85 Views)
Highlighted

Hi Preston,

Sorry you're dealing with that again. Is the MongoDB service running? Could you grab the MongoDB logs from C:\ProgramData\National Instruments\InsightCM 3.0\mongodb ?

Thanks,

Brian

0 Kudos
Message 2 of 2
(36 Views)