PCI 5122 Self-calibration fails, no input from card

[guchoburrito]

In NI MAX, the self-test runs and passes but not the self-calibration. When I open the niScope soft front panel, a message pops up stating that the autosetup failed. (see below)

In InstrumentStudio, I can't seem to get any measurements from the card on any channel.

I've tried uninstalling and reinstalling the drivers. Can someone offer some advice?

Thanks

 

[balexand]

You might try installing the card in a different PCI slot, or a different host computer altogether, to ensure the problem persists.

Try re-seating the card (uninstalling and reinstalling it from the PCI slot).  This is a general troubleshooting step for any PCI hardware problem.

Try disconnecting the cables connected to the channel inputs, if there is anything connected.

If you power cycle the entire system, and there's nothing abnormal about the environment temperature or electromagnetic interference, and Self Calibration still fails, then you should probably look into an RMA repair of the module.

https://www.ni.com/my-support/s/rma