cDAQ unable to be detected in FlexLogger

[JTWBH]

@marx87

thank you for the update with your situation. That is really disappointing that NI cannot find a solution that does not require letting down antivirus. I am going to try the last response to my question and then I think I am going to pass on flexlogger. I found signal express which is not as new, but it has what I need and it is free, you might be able to use that.

[CyanRyan]

Hi marx87,

I am sorry you had this experience, I think I can step in and provide the bit of information you needed around the whitelisting.

For programs we know will need to be whitelisted they are: 

• FlexLogger.exe, niroco.exe

They should have roughly the following paths:

• C:\Program Files\National Instruments\Shared\roco\niroco.exe
• C:\Program Files\National Instruments\FlexLogger\FlexLogger.exe

This should be a starting point and at least hopefully get Route Coordinator around the Antivirus.

Additionally, could you PM your support ticket details?  I would like to follow up with them on what happened here.

Thanks!

[marx87]

Hi Ryan,

Thank you sharing possible path for whitelisting.

Will check with my Global IT team on this matter.

Thank you

[JTWBH]

Okay, I reinstalled flexlogger and then installed  daqmx and I still do not have the ability to "reserve" my hardware for flexlogger. I assume I have the same issue with the antivirus blocking the communication. Is that a case specific action to whitelist NI's scripts or is there something more generic that I can try to fix this?

[Lambchop1977]

Has anyone, user or NI, been able to resolve this? We are currently experiencing the exact same issue and have not found a solution based on any information found here.