07-07-2021 06:55 AM
thank you for the update with your situation. That is really disappointing that NI cannot find a solution that does not require letting down antivirus. I am going to try the last response to my question and then I think I am going to pass on flexlogger. I found signal express which is not as new, but it has what I need and it is free, you might be able to use that.
07-07-2021 10:47 AM
I am sorry you had this experience, I think I can step in and provide the bit of information you needed around the whitelisting.
For programs we know will need to be whitelisted they are:
They should have roughly the following paths:
This should be a starting point and at least hopefully get Route Coordinator around the Antivirus.
Additionally, could you PM your support ticket details? I would like to follow up with them on what happened here.
07-07-2021 08:36 PM
Thank you sharing possible path for whitelisting.
Will check with my Global IT team on this matter.
07-09-2021 07:20 AM
Okay, I reinstalled flexlogger and then installed daqmx and I still do not have the ability to "reserve" my hardware for flexlogger. I assume I have the same issue with the antivirus blocking the communication. Is that a case specific action to whitelist NI's scripts or is there something more generic that I can try to fix this?
07-26-2022 10:20 AM
Has anyone, user or NI, been able to resolve this? We are currently experiencing the exact same issue and have not found a solution based on any information found here.